by Prof Andy Pardoe | Nov 28, 2018
Amin Fard, Co-founder & CEO, Prepp.io Sophie Gonin, CEO of Alume Consulting (ex Facebook and eBay), will spotlight the Alume Infinity Model for enterprise customer success, and the vision of a future where automation and customer success managers together drive...
by Prof Andy Pardoe | Nov 22, 2018
Panel: “Augment Me” Sophie Gonin, CEO, Alume Consulting (ex Facebook and eBay) with Amin Fard, CEO, Prepp, and Ian Gosling, Founder, Autto, will spotlight the human side of enterprise customer engagement today and how automation technology augments employee engagement...
by Prof Andy Pardoe | Oct 27, 2018
“AI SOUP FOR THE CX SOUL: HOW CAN AI TRANSFORM CX AND UNLEASH SIGNIFICANT VALUE? Abhijit will argue that like a consummate chef, you will have to blend the right ingredients – strategy, technology, data, behavioural science, capability building, and ethics – in the...
by Prof Andy Pardoe | Oct 26, 2018
With deep, proven experience in the Consulting, Investment Banking and Technology sectors – working for multi-national Fortune 100 brands for 18 years in NYC, then hyper-growth technology companies for 14 years in the UK, I bring a distinctly holistic,...
by Prof Andy Pardoe | Oct 26, 2018
Successful consultant in architecture, design, development with hands-on experience over a span of around 20 years, often in multiple role-playing assignments. Experienced in all project life cycle phases i.e. blueprint/ analysis, design, realization/ development,...
