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Karl Chapman, CEO, Riverview Law 

The legal market isn’t immune from the technology revolution we’re all living through. Automation, machine learning, AI and analytics are reshaping the legal landscape. New entrants like Riverview Law are transforming the delivery of legal services by using AI-based technologies to re-make their business models and service delivery. Following a knowledge transfer partnership with the University of Liverpool’s Computing & AI department, Riverview acquired a New Jersey-based AI business in 2015, rebranded it as Kim Technologies and, a year later, launched its first legal Virtual Assistants on the Kim platform. Drawing on this experience – and a 27 year history of starting and building technology-led businesses – Karl will review:

  • Business transformation: How AI and automation have transformed Riverview’s business model
  • More than a law firm: How Riverview became a technology-led business with deep legal domain expertise
  • Hello Kim: Why a law firm acquired a technology business
  • The legal landscape: How Virtual assistants and AI will create change in the legal world and beyond

Karl’s entrepreneurial career has spanned the legal, technology, HR and recruitment sectors

He read law at Birmingham University before joining an investment management business and becoming Money Observer’s top-performing UK unit trust fund manager in 1987. He then set up CRT Group, a consultancy, recruitment and training business that achieved market capitalisation of over £600 million under his leadership. Having successfully sold a controlling share he founded AdviserPlus Business Solutions in 2001, a leading advisory outsourcing organisation providing HR, and health & safety solutions. AdviserPlus set-up Riverview Law in 2011 and Karl became its CEO.